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McDonald’s Plans Big Changes

Level 3 Article Source: edition.cnn.com
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Empty modern fast-food restaurant dining area with large yellow curved columns, booths, tables, and stools.
A redesigned dining space.

McDonald’s plans to spend $8.5 billion by 2036 to improve its restaurants, train workers, and update its food. The company hopes the plan will bring customers back after a period of slow growth and complaints about service.

About $5 billion will be used in the next three and a half years. The money will support franchise owners, including through rent relief, and help pay for restaurant remodeling. McDonald’s says some redesigned restaurants will have larger dining rooms, bigger play areas, better lighting, and faster kitchens.

The company is also testing new food for customers who want more protein. Possible items include burger and chicken bowls, egg bites, and more grilled chicken choices. It is also considering a new value menu.

McDonald’s faces stronger competition from Burger King, chicken restaurants, and drink companies. Rising food prices have also led some people to eat out less often. Last month, McDonald’s reported its slowest quarterly growth since 2025.

Its new strategy, called Next, also includes retraining 2 million workers around the world. Company leaders said restaurants need to give customers more consistent service while becoming easier for franchise owners to run.

Speaker: American Female  Duration: 1:41  YouTube

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  1. Q: Have rising food prices changed how often you eat at restaurants or what you order?

    A:
  2. Q: Why might a company need to retrain workers when it changes its restaurants or menu?

    A:

Discussion Builder

  1. Q: Have rising food prices changed how often you eat at restaurants or what you order?

    because / although / unless

    I eat at restaurants less often because prices are higher now.

  2. Q: Why might a company need to retrain workers when it changes its restaurants or menu?

    so that / even though / unless

    The company should retrain workers so that they can prepare new food correctly.

Discussion Questions
  1. Do you eat at McDonald's? How often? If not, why not?
  2. When you eat at a fast-food restaurant, what kind of service do you expect?
  3. Do you think a redesigned restaurant can make people want to visit more often? What changes would you notice first?
  4. McDonald’s wants to offer more protein choices. What high-protein foods do you enjoy, and where do you usually eat them?
  5. Have rising food prices changed how often you eat at restaurants or what you order?
  6. Do you think larger play areas are still important for families today? Why or why not?
  7. Why might a company need to retrain workers when it changes its restaurants or menu?
  8. Slow growth can be worrying for a business. What can a small local business do when fewer customers visit?
  9. Do you usually prefer large international restaurant chains or small local restaurants? What are the advantages of each?

Discussion Questions

  1. Do you eat at McDonald's? How often? If not, why not?
  2. When you eat at a fast-food restaurant, what kind of service do you expect?
  3. Do you think a redesigned restaurant can make people want to visit more often? What changes would you notice first?
  4. McDonald’s wants to offer more protein choices. What high-protein foods do you enjoy, and where do you usually eat them?
  5. Have rising food prices changed how often you eat at restaurants or what you order?
  6. Do you think larger play areas are still important for families today? Why or why not?
  7. Why might a company need to retrain workers when it changes its restaurants or menu?
  8. Slow growth can be worrying for a business. What can a small local business do when fewer customers visit?
  9. Do you usually prefer large international restaurant chains or small local restaurants? What are the advantages of each?